Noble Plumbing Warranty Information
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Our General Workmanship and Material Warranty Policy
All work comes with a one-year workmanship warranty, unless otherwise explicitly stated. Product warranty is dependent on the manufacturer.
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10-year warranty on all PEX piping installations and connections. All other work associated with the repipe is warrantied for a standard 1 year. Material issues will be addressed through the manufacturer.
Water Line and Sewer Line Replacement (not repairs).
10-year warranty on all workmanship. Material issues will be addressed through the manufacturer. Connections to old sewer, water lines, and septics are not warrantied beyond 1 year.
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2 years on fixture replacements, workmanship, and material, unless the manufacturer states otherwise.
1-year warranty on workmanship. Fixture repairs issues not due to workmanship cannot be warrantied.
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10-year warranty on all workmanship. Material issues will be addressed through the manufacturer.
Connections to old sewer, water lines, and septics are not warrantied beyond 1 year.
Water Heater Warranty Information
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6-year warranty on workmanship. Generally the tank has a 10 year warranty and extended warranties can be purchased. If the water heater has a warranty issue, Noble Plumbing does not count that as a workmanship warranty.
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6-year warranty on workmanship. Generally, the tank has a 6-year warranty, and extended warranties are available. If the water heater has a warranty issue, Noble Plumbing does not consider it a workmanship warranty.
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6-year warranty on workmanship if the unit has a record of service done by Noble Plumbing that matches the manufacturer’s specifications. Units have variable manufacturer warranties and require specific service schedules (15 years on heat exchangers, 5 years on parts, and annual service, for example).
Drain Cleaning Warranty Information
At Noble Plumbing, we stand behind the quality of our drain cleaning services when they are performed alongside proper inspection and verification procedures.
No Warranty Without Video Inspection.
Drain cleaning performed by snaking alone is not warrantied unless accompanied by a video camera inspection. Without visual confirmation, we cannot verify the condition of the pipes or the exact cause of the blockage—meaning future stoppages may occur at any time and for unknown reasons.
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If a video inspection is performed, our technician can assess the condition of your drain line and recommend further cleaning or repairs if necessary. Based on the technician’s findings:
A cable snake machine may qualify for up to a 90-day warranty
A hydrojetting machine may qualify for up to a 365-day warranty
The specific warranty period is determined at the time of service and is subject to the technician’s documented evaluation of the drain line.
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Please note that drain lines composed of:
Concrete
Clay
Durham Systems
Orangeburg Systems
Galvanized
...are never covered under Noble Plumbing’s drain cleaning warranty due to their inherent susceptibility to damage, collapse, and intrusion.
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Any warranty provided applies only to:
The same drain line was serviced and inspected
The same type of blockage that was identified and cleared
For example, if a grease clog is cleared and verified via camera, and that same line becomes re-clogged during the warranty period due to grease, it will be covered. However, issues such as:
Foreign object intrusions
Root intrusions or structural failure
Blockages in different drain lines
Deteriorating, cracked, or bellied lines
...are not covered under the warranty.
What’s Not Covered in Our Policy:
We do NOT warranty products/supplies provided by the customer or others (contractors). We will charge for our workmanship and services.
We do NOT warranty our work if the final product, installation, or repair is modified by another party (homeowner or another contractor, for example).
We do NOT warranty any of our work that is impacted by weather elements or other factors outside our control (acts of God).
We do NOT warranty water systems or fixtures in conditions with pressure over 80 PSI
We do NOT warranty repairs on Galvanized, CPVC, Kitech, and Quest/Polybutylene Piping due to the known defects with these plumbing systems.
Workmanship refers to the quality of skill, art, or technique used by a person in the creation of a product or the performance of a task. It describes both the process (the application of skill) and the result (the quality of the finished object).